Uber Eats – the online food ordering and delivery platform – has undertaken a major overhaul of its courier partner merchandise supply chain in the UK.
The company has established a new online sales portal and Walker Logistics, in conjunction with its long term client Kavis, has been appointed to manage the fulfilment of orders for merchandise placed via the website.
The Uber Eats’ range of branded bags, soon to be followed by clothing and accessories, is now stored at Walker’s multi-user facility in Berkshire from where it is picked, packed and dispatched to Uber Eats’ courier partners across the UK.
Prior to the launch of its new website and the appointment of Walker Logistics, Uber Eats’ merchandise had been held at a number of warehouses located close to each of the major cities where Uber Eats is active.
Essentially, the stores had performed like cash and carry outlets which UberEats’ couriers visited in person to purchase and collect the items they wanted. But, growth in demand for Uber Eats’ services and the subsequent rise in the number of delivery partners working for the organisation have made this model impractical.
The move to a centralised storage hub and online ordering has allowed Uber Eats to close the warehouse units from which its range of merchandise had previously been stored and supplied.
In developing its new supply chain model, Uber Eats worked closely with Kavis, an existing Walker Logistics client and the company had no hesitation in partnering with Walker in the roll-out of the new logistics solution.
“We have worked with Kavis for some time and are delighted to be supporting the company in its partnership with Uber Eats,” says William Walker, sales director of Walker Logistics.
He continues: “This is an exciting project: Uber Eats has an aggressive growth strategy and we look forward to working closely with the company as it strives to further develop its brand both in the UK and across Europe.”
Launched in 2014, Uber Eats acts as an intermediary between independent take-away food outlets and customers. Food is ordered via an app and delivered by couriers – or delivery partners – using cars, bicycles, motorbikes or on foot.
Walker Logistics offers a comprehensive range of bespoke logistics services to a broad range of clients from a modern facility close to Junction 14 of the M4.